It can be a downright frustrating experience for users, especially if you want to back up your WhatsApp data because you want to do something else with the app, such as restoring it to a different OS or to a new phone. But don’t worry! There are multiple ways to fix WhatsApp backup stuck problem.
How To Fix WhatsApp Backup Stuck: Step-By-Step
Your precious WhatsApp data getting stuck can be frustrating. If your backup gets stuck, there are many ways to fix this in both Android and iPhone versions. With these steps, you can backup WhatsApp anytime, regardless if you have an iPhone or Android.
Fixing WhatsApp Backup Stuck On Android Device
Method 1: Update WhatsApp To The Latest Version
Having an outdated version of the app can reduce the app’s efficiency and even lead to bugs, such as when your backup gets stuck. After this, try to backup WhatsApp again and see if the backup process can be finished.
Method 2: Update Google Play
Sometimes, it could be your Google Play Services that is causing the error. Like before, one of the easiest ways you can fix this issue is by simply updating this particular app on your phone. Here’s how.
Method 3: Check Your Google Account Connection
Your WhatsApp account needs an active Google Account to perform backups. A problem there can cause problems with Whatsapp backup. To do that, you have to open Whatsapp messenger and fix its connection to your Google account or Google Drive.
Method 4: Clear Data And Cache
Sometimes you need to reset network settings, but sometimes it’s the data and cache that are causing the problems for your app. Clearing your data and cache can solve many issues. You might have too many WhatsApp backups consuming all the space in your upload location. Clearing up the oldest ones should free up some storage space for it. You can do that with the following steps. This will show you the option to disconnect from Drive. Click to delete your data and disconnect WhatsApp to refresh your backup status. Now that you’ve made some space for WhatsApp on your Drive, you need to clear the cache data that might be causing problems as well. You can do that with these steps.
Fixing WhatsApp Backup Stuck On iPhone
Now that you know how to fix your stuck WhatsApp backup on Android device, it’s time to learn how to do it on an iPhone.
Method 1: Check For iCloud Issues
WhatsApp uses iCloud backup to store your WhatsApp backup data, so you need to make sure that your iCloud connection is free of issues from the start. Here are a couple of ways to detect and fix Whatsapp backup stuck on iPhone or any other iOS device with iCloud backup. If you’re having issues with your WhatsApp backup, iCloud server should be the first thing you check. Simply head over to the System Status page to check the current status of Apple servers. If your iCloud drive doesn’t have any space anymore, you won’t be able to create a new Whatsapp chat backup. To check iCloud storage, follow these instructions. Your WhatsApp chat backup can be stuck because of bugs caused by too much WhatsApp data stored on the iCloud. To potentially solve this issue, delete a WhatsApp backup from your iCloud account with the following steps. By doing so, you’re basically deleting the previous WhatsApp chat backup to make space for a new one.
Method 2: Do A General Reset
If nothing else works, you can always try doing a general reset on your device. Make sure you use the backup feature of iPhone or Android to not lose anything.
Method 3: Update Your Phone’s Firmware
Your phone can also cause bugs if its firmware is also not updated. To make sure this doesn’t happen, follow the steps below.
Backup With A Third-Party Solution
If you still can’t make any WhatsApp solutions work, it’s best to try third-party software to make the backup. One of the best WhatsApp software solutions is Wondershare MobileTrans. This software gives you plenty of capabilities when transferring data from WhatsApp. With this app, you can make a WhatsApp backup for your account and save it from iPhone to Android and vice versa. Other features include a file shredder, a WhatsApp data transfer, and more. Get MobileTrans now!
Fixing WhatsApp Backup Stuck: In Conclusion
Having your backup stuck is a frustrating experience, but you can quickly solve this WhatsApp backup issue with just a little bit of know-how.
This article discussed everything you need to know to fix this issue yourself. If those methods aren’t enough, MobileTrans is a good software solution that allows you to do WhatsApp backups without any kind of hassle.
Get MobileTrans now!
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